Customer Help

Our happiness team is always here to assist.

Common questions asked.

Downloading

After you complete the payment via our secure form you will receive the instructions for downloading the product. The source files in the download package can vary based on the type of the product you have purchased. If you need unzipping software to open the .zip archive, Windows users may visit WinZip.com, Mac users may visit StuffIt.com.
You may: Build a website using the template in any way you like. You may not: Resell or redistribute templates (like we do). Claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of content providing companies and individuals. Make more than one project using the same template (you have to purchase the same template once more in order to make another project with the same design).
The template has been sold out for exclusive price or discontinued.As technology inevitably develops, TemplateMonster may discontinue the production of certain products. It can be no longer available for sale because of being outdated.
If you need to swap an item

Returns and Exchanges

Requests for a refund are accepted at support@graphic-templates.com within the period of 7 days after the order is placed. You should accompany this request with detailed and grounded reasons why you apply for a refund. Please make sure your request does not contradict the terms and conditions specified in the policy. A refund is issued to you upon receipt of a Waiver of Copyright signed by you.

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Contact us along with the vendor ID you purchased from. The vendor ID can be viewed from your Download section.

By emailing us. Support@Graphic-Templates.com

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